Accessibility means that websites and mobile applications and their content are such that anyone could use them and understand what is being said.

The current haagaheliaonline.fi service was published in 2021.

This accessibility statement was created on 3 March 2021. The accessibility of this website has been evaluated by Avidly. 

The website’s accessibility was tested programmatically using the following tools:

• Siteimprove’s accessibility tools

The website’s accessibility was manually tested using the following tools:

• Browsers: Chrome, Safari, Firefox (MacBook Pro), Safari (iOS), Chrome (Android), Edge (BrowserStack testing tool)
• MacBook Pro, keyboard use (Chrome)
• MacOS + VoiceOver Tool (Safari)
• Axe accessibility tool (browser extension, Chrome)
• Android + TalkBack tool (Chrome)
• Adobe Acrobat, Accessibility Checker

Accessibility status of the digital service

The website meets most accessibility requirements, but is not yet fully compliant.

Non-accessible content (WCAG 2.1 criteria)

Some pages of the web service contains the following shortcomings with regard to the accessibility directive.

• 1.1.1  Non-text Content, i.e. images and videos without text alternatives
• Pdf files and videos may also have accessibility issues.

Did you notice an accessibility deficiency in our digital service?

Tell us about it and we will do our best to rectify it. By email: viestinta@haaga-helia.fi

Supervisory authority

If you notice accessibility issues on the website, first leave your feedback with us, the administrators of the website. It may take up to 14 days to receive an answer from us. Should you not be satisfied with the answer or you do not receive an answer from us within two weeks, you may file a complaint with the Regional State Administrative Agency for Southern Finland. The agency website has detailed instructions (in Finnish and Swedish only) on how to file a complaint and how the issue will be handled.

Contact information of the supervisory authority

Regional State Administrative Agency for Southern Finland
Accessibility supervision unit
www.saavutettavuusvaatimukset.fi
saavutettavuus(at)avi.fi
phone 0295 016 000 (switchboard)