Accessibility statement

Accessibility means that websites, mobile applications, and their content can be used and understood by everyone, including people with disabilities.

The current Haaga-Helia Online service (haagaheliaonline.fi) was published in 2021.

This accessibility statement was created on 3 March 2021. The accessibility of the service was originally evaluated by Avidly and was last reviewed and updated on 3 June 2026. This page was last updated on 5 June 2026.

The accessibility of the service has been evaluated through a certified Web Accessibility Specialist review, automated testing, and accessibility reviews. During the latest review, issues related to content structure, navigation, keyboard accessibility, alternative texts, and document accessibility were identified and corrected. 

The website’s accessibility was tested programmatically using the following tools:

  • Siteimprove Accessibility Checker
  • Axe Accessibility Tool
  • Equalize Digital Accessibility Checker WordPress plugin

 The website’s accessibility was manually tested using:

  • Chrome, Safari, Firefox and Edge browsers
  • Keyboard-only navigation
  • VoiceOver (macOS and iOS)
  • TalkBack (Android)
  • Adobe Acrobat Accessibility Checker

Accessibility status of the digital service

The service largely complies with the requirements of the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. However, some accessibility issues may remain, particularly in older content.

Non-accessible content

Some older pages, PDF documents, and video materials created before recent accessibility improvements may still contain accessibility shortcomings.

PDF documents and video content (WCAG 1.1.1, 1.2.2, 1.3.1)

Some materials may contain:

  • Missing or incomplete alternative text descriptions
  • Insufficient document structure or tagging in PDF files
  • Missing captions or transcripts in older video content

Older website content (WCAG 2.4.4, 4.1.2)

Some older pages may contain:

  • Link descriptions that are not sufficiently descriptive for assistive technology users
  • Minor accessibility issues related to legacy content or third-party learning platform components

Accessibility issues are corrected alongside content updates, reviews, and technical website development.

Did you notice an accessibility deficiency in our digital service?

Tell us about it and we will do our best to rectify it. By email: viestinta@haaga-helia.fi

Supervisory authority

If you notice accessibility issues on the website, first leave your feedback with us, the administrators of the website. It may take up to 14 days to receive an answer from us. Should you not be satisfied with the answer or you do not receive an answer from us within two weeks, you may file a complaint with the Regional State Administrative Agency for Southern Finland. The agency website has detailed instructions (in Finnish and Swedish only) on how to file a complaint and how the issue will be handled.

Contact information of the supervisory authority

Regional State Administrative Agency for Southern Finland
Accessibility supervision unit
www.saavutettavuusvaatimukset.fi
saavutettavuus(at)avi.fi
phone 0295 016 000 (switchboard)