Course Instructor: Lasse Rouhiainen, International Keynote Speaker on Artificial Intelligence | Board Member @ Roybi and 1MillionBot

Course mode: Self-study

Course material: over 3h of video content, 3 h of international expert interviews, additional reading, quizzes

Targeted to: Horeca and Service business entrepreneurs and experts and for people in management/supervisory positions in today’s service business

Why now is the time to get interested in Artificial Intelligence?

You have probably stumbled into the term ‘artificial intelligence’ and heard some troubling discussion about how robots might be taking all of our jobs in the near term future.  The amount of human work is hardly going anywhere, but the skills and knowledge needed in the majority of jobs will drastically change. Enroll in this course today and learn also about ChatGPT!

In five years’ time, you might wish that you had started working with AI five years ago

AI technology—and its applications in business—is in many ways one of the most important innovations of our time. That’s why it’s crucial to be aware of all the opportunities and challenges AI will generate in the modern business world—even if you’re not starting your own AI project yet.

This is how AI can help you perform better in your industry:

Applications of AI are surprisingly common:

• Your company can automate a lot of boring and repetitive tasks with AI and robotic process automation and can target the workload of your workers to more productive tasks.
• Your company’s efficiency increases and you will get more done with less effort when routine tasks are completed by AI.
• Your company’s management team is able to make better decisions because you are getting information faster and more accurately for decision-making.
• You can stand out from your competitors with new and better products because you will get more information from customers and product users for developing your services.
• Customers will stay happy because you are able to offer them more personalized service in multiple points in the buying process.
• You will be able to acquire more customers, for example with the use of lead generation chatbots.
• If the benefits above would help your business, you will like this new AI basic online training course.

In this course you will:

• Understand what AI is and how it can change your business
• Learn the main concepts and see a lot of examples of applying AI in business
• Learn how to incorporate AI applications in your company’s strategy
• Understand what new information and skills your company needs in the future
• Learn the basics of chatbots and how you can create a basic chatbot for your company
• Get a basic understanding of robotic process automation and its most common applications
• As a main point as the course progresses you will create a plan to utilize AI in your business
• You will also learn from some special interviews where known AI experts tell how AI can be applied to businesses.

What is included in this e-learning course? 

After you have finished the ‘Artificial Intelligence in Modern Business’ online course you have learned the most important applications of AI in business, such as how AI can “see” and “hear” and how this will affect your business. Also, you will create a strategic plan on how to use AI in your company or how to apply cloud-based AI services or robotic process automation.

Technical aspects of AI are not part of this online course, because the course is targeted to everyone who wants to get a practical understanding of how AI will change the environment of the business and how to apply it to your business.

This course does not include coding exercises and it is not targeted to data scientists already working with AI.

The course is online and consists of four different modules:

MODULE 1 – INTRODUCTION TO ARTIFICIAL INTELLIGENCE IN MODERN BUSINESS

• See practical examples of what artificial intelligence is and the impact it will have on the economy.
• Identify the main benefits and challenges that AI presents to companies.
• Gain insights into how artificial intelligence will transform different industries and business processes.

MODULE 2 – AI STRATEGY FRAMEWORK

• Learn how to use the AI Strategy Framework, which will guide you on how to incorporate AI pilot programs into your overall strategy plan.
• See examples of the five elements of the AI Strategy Framework and how to apply them.
• Explore a practical example of how to use the AI Strategy Framework for creating a chatbot.

MODULE 3 – AI APPLICATIONS IN BUSINESS

• Obtain knowledge about chatbot communication, particularly how text-only and voice-enabled chatbots work and how businesses can use them.
• Learn how cloud-based AI services work and how companies can use them.
• Gain a basic understanding of the business purposes for which robotic process automation can be used.

MODULE 4 – AI BUSINESS SKILLS

• See examples of how AI will transform the way we work, and the skills needed for the future.
• Develop a practical understanding of how to hire freelance AI talent.
• Obtain knowledge of technical and non-technical AI-based jobs that will be in high demand in the future.

You will also learn from special interviews where known AI experts tell how AI can be applied to businesses.

ANTTI MERILEHTO – HOW TO USE AI

Antti is the founder of AI Strategy Company and is consulting companies and business managers on how to utilize AI and leverage the opportunities that digitalization brings to organizations.

He approaches the subject very practically offering concrete examples and tools to utilize AI.

MEERI HAATAJA – ETHICS IN AI

In this interview, Meeri will share how to use an ethical approach when designing and implementing AI products and services.

Meeri is the CEO of Saidot.ai and one of the top experts on ethical AI in the world.

TEEMU KINOS – HOW TO CREATE AN EFFECTIVE CHATBOT

The CEO of GetJenny, Teemu Kinos, tells about creating a chatbot.

Chatbots are already a big part of modern sales, marketing, and customer service. After this interview, you will know the main benefits of a chatbot and how to create an effective chatbot for your needs.

TIMO RASTAS – UTILIZING AI CLOUD SERVICES

In this interview, Timo tells how Finnish companies can get the most out of AI cloud services and what are the biggest possibilities of AI applications in the future.

How do I purchase the course?

You may buy the course by adding it to the shopping cart on this page. You can pay with a credit card, bank transfer, or in-company purchases request for an invoice. You will receive an e-mail confirmation of your order. It contains all relevant data on your purchase.

If you’re ordering the course for multiple users, you will be contacted after your purchase. Credentials to each user will be sent via personal email after verification of your payment.

If you make a company purchase and wish to be billed, you will be contacted. You will receive your credentials to use the course upon payment of the bill. If you have any questions or inquiries, do contact us at online@haaga-helia.fi

How do I get access to the materials and for how long do I have to finish the course?

After we have verified your payment, you will be sent credentials for the log-in to the learning environment, where you will conduct your studies. In the learning environment, you will find all your study materials, which are available for you for 12 months.

You may study at your own phase and return to study materials at any time you wish.

Meet your course instructor